Overview of Services
Service Scope
IContact Events operates from Lekki Phase 1 in Eti-Osa, Lagos.
They specialize in wedding decor, event planning, styling, and equipment rentals.
Additionally, they provide full-service event management for weddings.
Typical Deliverables
Clients receive deliverables tailored to each wedding.
Typical deliverables include:
- Wedding decor and styling.
- Prop and equipment rentals from in-house inventory.
- Tailored wedding packages and consultation support.
- Full event coordination and vendor management.
Client Intake Process
They use a client intake process to gather event goals and preferences.
Additionally, they assess styling needs and rental requirements.
They then propose tailored packages based on client input.
Operating Hours and Location
IContact Events operates Monday-Saturday with extended hours.
Their hours include operations until 8:30 PM and Saturday service from 5:30 AM.
They maintain a convenient Lekki Phase 1 location on Admiralty Wy.
Additionally, the location sits close to local landmarks for easy access.
Reputation and Client Experience
IContact Events holds a 5.0 Google rating.
Fatimah Taiwo gave a 5-star review in 2022.
Therefore, they demonstrate high customer satisfaction.
How to Begin
Clients may begin by contacting IContact Events through provided channels.
Their email address is iceventsng@gmail.com.
Clients can also call +234 701 106 0157 for inquiries.
Their website and social link is icontactsevents.org.
The business address is 17A Dan Ogbeide Close, Admiralty Wy, Lekki Phase 1, Lagos, Nigeria.
Venue Assessment and Layout Planning
Site Evaluation
Initially, IContact Events inspects site dimensions and access points during evaluation.
Additionally, they note existing power sources and outdoor exposure.
Furthermore, they account for guest flow and emergency egress.
Capacity Planning
IContact Events assesses realistic guest capacity for each layout.
Moreover, they adapt layouts for seating and service circulation.
- Seating zones that respect guest comfort and movement.
- Service aisles for catering and vendor access.
- Staging areas for ceremonies and focal displays.
Weather and Power Contingency Planning
IContact Events plans contingencies for weather and power interruptions.
Consequently, they identify sheltered areas and flexible layout options.
Additionally, they incorporate portable placement options for last minute changes.
- Shelter options for outdoor events.
- Power access assessment near performance and catering areas.
- Flexible décor placement to avoid exposure risks.
Logistics and Access Considerations
They evaluate load in routes and parking proximity at each venue.
Furthermore, they consider timing during extended operating hours for setup.
Additionally, consultations can occur within their extended hours for client convenience.
Integration with In-House Inventory and Rentals
IContact Events maps in-house décor and prop rentals into the layout plan.
Moreover, they reserve inventory according to layout needs and themes.
Therefore, they place rentals to enhance aesthetics while maintaining circulation.
Documentation and Onsite Coordination
They document site findings and proposed layout adjustments in a clear format.
Additionally, they coordinate onsite roles and timing for event execution.
Rental Inventory Breakdown
Furniture and Seating
IContact Events holds an in-house furniture inventory for weddings.
Additionally, they offer flexible seating arrangements for ceremonies and receptions.
Furthermore, they provide tables and lounge pieces suited to different layouts.
- Guest seating suitable for varied guest counts.
- Dining tables configured for banquet or family style service.
- Lounge furniture for relaxed reception areas.
Linen and Soft Furnishings
IContact Events stocks linen and related soft furnishings for weddings.
Additionally, they offer a range of color and texture options for styling.
Furthermore, they supply table overlays and runners for curated tabletops.
- Table linens available in multiple textures and tones.
- Chair coverings and sashes for coordinated seating presentation.
Tents and Outdoor Structures
IContact Events provides tents suitable for outdoor wedding settings.
Furthermore, they offer modular configurations to fit different site footprints.
Additionally, they supply anchoring and basic structural accessories for installations.
- Varied tent formats to accommodate ceremony or reception needs.
- Perimeter and interior options for covered guest areas.
Lighting and Ambiance
IContact Events includes decorative and functional lighting in their inventory.
Additionally, they provide options for mood and task lighting across event spaces.
Furthermore, lighting choices support both ceremony and reception atmospheres.
- Ambient lighting for overall mood enhancement.
- Task lighting to illuminate dining and focal areas.
Sound and AV
IContact Events offers sound and audiovisual equipment for wedding events.
Additionally, they supply systems suitable for speeches and music playback.
Furthermore, they provide basic connectivity and placement support for setups.
- PA systems for speeches and announcements.
- Playback setups for curated music selections.
Décor Options and Themed Props
IContact Events maintains themed décor and prop rentals for weddings.
Additionally, they tailor décor selections to client styling preferences.
Furthermore, props support ceremony backdrops and reception focal points.
- Decor accents to reinforce wedding themes and color palettes.
- Prop selections for ceremony focal points and reception staging.
Inventory Availability and Coordination
Additionally, they coordinate rental selections with styling packages when requested.
Furthermore, their inventory supports full-service wedding decoration and rentals.
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Custom Wedding Packages and Personalization Options
Theme Styling and Creative Direction
IContact Events develops custom styling to reflect each couple’s personal vision.
Additionally, they draw from an in-house decor inventory and prop rentals.
Furthermore, they adapt themes to match preferred color palettes and ambiance.
Also, they collaborate with clients to refine motif and visual priorities.
Package Tiers and Inclusions
They offer tiered packages to suit varying planning needs and budgets.
- Starter package provides essential styling and basic coordination support.
- Mid-level package adds expanded styling options and more personalized touches.
- Full-service package delivers comprehensive styling and end-to-end event support.
Moreover, each tier can adjust to specific preferences and event scope.
Add-Ons and Personalized Enhancements
They offer add-ons to enhance presentation and guest experience.
- Styling upgrades tailor visual elements beyond the selected package.
- Prop enhancements incorporate unique inventory pieces for distinct themes.
- Coordination supplements provide extra planning support closer to the event.
Furthermore, clients may request bespoke enhancements for singular touches.
Managing Bespoke Requests and Flexibility
They review bespoke requests during planning consultations with care.
Additionally, they assess feasibility using available inventory and styling resources.
Also, they outline options and tailored proposals for each custom request.
Moreover, extended operating hours Monday through Saturday support flexible consultation times.
Booking Guidance and Client Assurance
They confirm customization details before finalizing any package selection.
Furthermore, IContact Events maintains a strong track record of client satisfaction.
Also, prospective clients can schedule a consultation at the Lekki Phase 1 location.
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Budgeting and Contracting Guidance
This section outlines practical budgeting and contracting guidance for wedding clients.
It focuses on estimates, payment schedules, deposit policies, and cost-saving strategies.
Creating Estimates
IContact Events prepares estimates that reflect chosen services and client priorities.
The company references its in-house decor inventory when relevant.
- Identify required services and rentals for the event.
- Itemize costs clearly for each listed service.
- Include labor, setup, and breakdown time in cost lines.
- Add a contingency for unexpected expenses or adjustments.
- Provide a clear summary with totals and contract terms.
Payment Schedules
The company recommends payment schedules that align with planning milestones.
- Require an initial deposit to secure the date and services.
- Set staged payments tied to defined service milestones.
- Collect the final payment before event delivery or equipment pickup.
- Document refund and cancellation terms within the payment schedule.
Deposit Policies
The company maintains clear deposit policies to protect both parties.
Contracts should state whether deposits are refundable or nonrefundable.
- Specify deadlines for deposits and remaining balances.
- Clarify consequences of missed payments or late cancellations.
- Outline accepted methods for deposit and balance payments.
Cost-Saving Strategies
The company proposes practical cost-saving strategies for budget-conscious clients.
- Prioritize essential services before approving optional add-ons.
- Bundle services to gain efficiencies from tailored packages.
- Choose reused or rental decor from existing inventory.
- Schedule consultations during extended hours for planning convenience.
- Compare options within proposed estimates to identify savings.
Contract Essentials
A written contract clarifies expectations and legal obligations for all parties.
- Detail the scope of services and specific deliverables.
- Specify payment terms that reflect the agreed schedule and methods.
- Define deposit conditions and explicit refund rules or forfeitures.
- Establish cancellation and postponement procedures with timelines.
- Assign liability and damage responsibility for rented items.
- Require signatures and dates from both parties to validate the agreement.
Next Steps for Clients
Clients can request detailed estimates and contract drafts during consultations.
The company schedules in-person budgeting meetings at the Lekki Phase 1 location.
Moreover, the company offers extended hours Monday through Saturday for flexible consultations.
The company holds a 5.0 Google rating that reflects customer satisfaction and trust.
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Logistics and Operational Planning for Lekki Phase 1
Transport Planning Within Lekki Phase 1
They plan deliveries using their Lekki Phase 1 location on Admiralty Way.
Additionally, they arrange transport schedules to match venue access windows.
Furthermore, they minimize repeated trips through consolidated loading.
- Plan loading zones near the venue.
- Schedule deliveries during off-peak hours when possible.
- Communicate arrival times to venue contacts.
Setup and Teardown Scheduling
They create detailed setup and teardown timelines for each event.
Moreover, they use extended weekday hours for late consultations and checklists.
They open Saturdays from 5:30 AM for early event preparations.
Also, they remain available until 8:30 PM for evening tasks.
- Assign clear load-in and load-out windows.
- Allocate buffer time for venue inspections.
- Confirm power and access limitations with venues.
Storage and Equipment Staging
They stage equipment at their Lekki Phase 1 premises before events.
Therefore, they reduce onsite handling and transport cycles.
Additionally, they inspect decor pieces before dispatch.
- Organize inventory by event and item type.
- Secure packing for fragile props and linens.
- Label crates for quick onsite retrieval.
Coordination with Local Suppliers
They coordinate with local suppliers for supplementary services.
Meanwhile, they confirm deliveries and timelines with vendors.
Furthermore, they align supplier schedules with their setup windows.
Also, they verify inventory availability before final confirmations.
- Request supplier arrival confirmations in writing.
- Share detailed site access notes with suppliers.
- Coordinate backup options for critical items.
They maintain in-house decor inventory to streamline staging and transport.
Their Lekki Phase 1 location facilitates efficient local coordination.
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Vendor Coordination and Timeline Management
IContact Events manages vendor coordination from booking through rehearsal to day-of execution.
Booking to Rehearsal Checklist
They confirm vendor roles and responsibilities after booking.
Next, they compile a central vendor contact list.
- They request primary and backup contacts for each vendor.
- They collect arrival and setup time requirements from vendors.
- They verify equipment and power needs ahead of setup.
- They schedule a site walk with key vendors before the rehearsal.
- They create a draft timeline and share it for vendor feedback.
Rehearsal to Day-of Execution
They finalize arrival windows based on rehearsal observations.
Additionally, they confirm load-in routes and parking plans.
- They assign setup zones to each vendor to avoid overlap.
- They schedule staggered setup times for efficient access.
- They perform a pre-rehearsal equipment inventory with vendors.
- They confirm rehearsal cues and timing with vendors who assist.
Vendor Communication Protocols
They designate a single point of contact for vendor communication.
Moreover, they provide their work email for formal correspondence.
They supply their work phone number for urgent coordination needs.
Additionally, they indicate preferred hours for non-urgent contacts.
They allow consultations during extended operating hours for planning.
Day-of Execution Roles and Protocols
They assign an on-site lead to oversee vendor arrival and setup.
Then, they confirm final placement of decor and rentals before guest arrival.
They run a short vendor briefing upon full vendor arrival.
Furthermore, they maintain a simplified master timeline for quick reference.
- They update vendors with any last-minute timing changes immediately.
- They keep communication channels open for smooth problem resolution.
Post-Event Vendor Wrap-Up
They coordinate teardown windows with vendors to streamline exit.
Then, they verify return of rented inventory to prevent losses.
Finally, they collect feedback from vendors to improve future coordination.
Enhancing Guest Comfort and Day-Of Coordination
Seating and Accessibility Planning
IContact Events prepares seating plans to promote comfort and clear sightlines.
They adapt arrangements to support accessible movement throughout venues.
Additionally, they coordinate seating with available in-house inventory when appropriate.
Moreover, they allocate buffer spaces to ease guest movement near aisles.
Parking and Transport Considerations
They consider transport options to support guest arrivals.
Additionally, they advise on nearby parking and guest drop-off logistics.
Therefore, they design arrival flows to reduce congestion at entry points.
Guest Flow and Signage
They plan entry and exit routes to maintain steady guest flow.
Moreover, they use clear signage to guide guests between key areas.
They position check-in and seating marshals to shorten waiting times.
On-the-Day Staffing and Coordination
They assign dedicated staff for guest reception and onsite coordination.
Additionally, they ensure staff remain available throughout event operating hours.
They empower staff to handle immediate guest needs and simple issues.
- Reception and guest welcome duties.
- Seating assistance and flow monitoring.
- Accessibility support and special requests.
- Parking guidance and arrival coordination.
- On-the-day troubleshooting and vendor liaison.
Communication and Contingency Practices
They maintain clear channels between staff for swift responses.
Additionally, they prepare contingency approaches for common onsite disruptions.
Consequently, guests receive timely assistance and uninterrupted experiences.
