Frequently Asked Questions

Vendor Help Center

Answers to common Marriage In Nigeria portal questions

Use this page to understand how vendor requests, contact access, wallet payments, badges, notifications and client communication work on the Marriage In Nigeria portal.

The FAQs are written for wedding vendors, with links to the key portal pages you may need while reviewing opportunities or managing your account.

Ordinary request access: These payments buy platform credit, access or visibility; they do not guarantee a booking or job. Opportunities are not verified beyond the supplied WhatsApp number. Get Booked is a separate service with its own booking guarantee and refund terms.

Get Booked

A separate booking guarantee

Gold, Silver and Bronze vendors can purchase the same service at badge-based prices. Across Nigeria. Your business address must identify an eligible Nigerian state or the FCT. Separate business-state confirmation is required only for selected-state coverage, not nationwide coverage. See the Pricing page for current prices and availability.

We introduce or actively manage prospects to secure one verified booking with a cleared deposit. Your guarantee period is shown before checkout and starts at successful payment. If a cycle ends without a qualified booking, choose a full refund or another full period. Nothing rolls over automatically.

Open Get Booked in your dashboard, review your badge price and accept the terms. Confirm your business state only when coverage is limited to selected states; nationwide checkout does not require this confirmation. Pay directly through Paystack; this purchase does not use your wallet. Only one unfinished guarantee is allowed per vendor account.

About Marriage In Nigeria

Platform basics and official links

Marriage In Nigeria is a wedding marketplace that connects local wedding vendors with clients and couples looking for specific wedding services in Nigeria. Vendors can browse incoming service requests and apply for opportunities that match their skills and location.

Marriage In Nigeria is a product of Nicholas Idoko Technologies Limited and distributed by NIT Media. The company website is nicholasidoko.com.

You can start from the Portal homepage, browse Vendors page, view Wedding Vendor Requests, review current rates on the Pricing page, and read client feedback on the Client Request Reviews page. You can also follow Marriage In Nigeria on Instagram, Facebook, LinkedIn, Pinterest, and X.

How The Platform Works

Free listings, paid access and marketplace expectations

Yes. Clients and couples can reach out to you for free when they find your vendor profile or receive your profile in a vendor list for their event location.

No. When a wedding vendor request is posted for your location, your profile can be included in the list sent to the client or couple for free. Payment is only needed when you choose to unlock a request contact yourself, buy a timed access package, or upgrade your badge.

Yes. Reaching out to a client or couple from a request is not free. You need single-request access, an active timed package, or an active Gold free-access period to view client contact details.

Ordinary lead access does not. Wallet top-ups and payments for request access, packages or badge upgrades provide only the stated platform credit, feature, access or visibility. They do not promise or guarantee a client response, booking, job, contract, payment or business result. We only check the WhatsApp number supplied with an opportunity; you must independently assess the person and opportunity before proceeding. Get Booked is a separate service with its own booking guarantee. See the Get Booked prices.

Clients can browse wedding vendors on the Vendors page. A client may contact you directly from your profile if your service, location, pricing, reviews, photos, or previous work fit what they need.

Requests And Contact Access

Viewing requests and unlocking contact details

Open the request link, click View Request, and log in with the portal details sent to your email address. You can also browse open requests from the Wedding Vendor Requests.

The public request details help you decide whether the opportunity fits your service and location. Client contact details are protected until you choose a paid access option, unless your account currently has eligible Gold free access.

You can pay for one request contact, buy timed access for a selected duration, or use an eligible Gold free-access period. Current request access and package rates are shown on the Pricing page.

After access is approved, open the request and choose View WhatsApp or View Email. You can then contact the client and offer your services.

Yes. A paid request unlock does not make you the only vendor who can contact that client. Other eligible vendors may also access the same request, so a professional first message matters.

Payments, Wallet And Packages

Top ups, timed passes and refund policy

Log in to your portal dashboard, open Wallet from the sidebar menu, click Top Up, and fund your wallet with the amount you want to use.

No. A top up only adds money to your wallet balance. To activate a timed access package or badge upgrade, go to Packages after funding your wallet and complete the purchase there.

Log in, go to Wallet, top up your wallet, then go to Packages and click Buy Now for the 30-day pass. Current 30-day rates are NGN 9,000 for Bronze and NGN 6,000 for Silver, when live pricing is available.

Timed access packages let you access open request contacts for a fixed number of days, such as 30, 90, 180, or 365 days. The current package options and rates are listed on the Pricing page.

Payments for wallet credit, request access, packages and badge upgrades are non-refundable. Get Booked is separate: after an unsuccessful guarantee cycle, you may request a full refund, subject to booking and payment verification, or choose a rollover. Review the relevant terms before paying.

Badges And Pricing

Bronze, Silver, Gold and live rates

Bronze is the free starting badge. Bronze vendors can still appear in vendor lists sent to couples and can choose to pay for request contact access when they want to reach out. The current Bronze single-request access rate is NGN 2,250.

Log in to the portal dashboard, go to Wallet, click Top Up, fund your wallet with the current Silver upgrade fee, then go to Packages and click Upgrade to Silver Badge. The current Silver upgrade fee is NGN 10,000.

Log in to the portal dashboard, go to Wallet, click Top Up, fund your wallet with the current Gold upgrade fee, then go to Packages and click Upgrade to Gold Badge. The current Gold upgrade fee is NGN 100,000.

Yes. Fully paid badge upgrades are permanent and cannot be downgraded later.

Gold badge vendors are notified first when a wedding request matches their location. Silver badge vendors are notified next, and Bronze badge vendors follow after that.

Review the Pricing page for current live rates, including request access, badge upgrades, timed packages, Gold post-bonus access, and Reply Studio Message Passes. Rates are reviewed and updated from time to time.

Login And Registration Help

Finding your account and dashboard access

If your vendor profile was created on Marriage In Nigeria, you should have received a registration email with portal login details. You can also try signing in from the Login page.

Search your email inbox for Welcome to Marriage In Nigeria Portal. Check your inbox, spam, promotions, and updates folders if you do not see it immediately.

Log in from marriageinnigeria.ng/portal/login. Use the credentials sent to your email address.

Notifications

Choosing request locations and channels

Log in to your dashboard, open Notifications, and select the states from which you want to receive wedding requests via email.

General wedding requests are sent by email. Requests specific to your state and your services can also be sent by WhatsApp.

Yes. You can return to Notifications in your dashboard anytime to update the states you want to receive requests from via email.

Contacting Clients

Improving your first response

Introduce yourself professionally, explain that you got their request through Marriage In Nigeria, describe how you can help with a successful event, and make your next step clear.

Yes. Share simple low-tier, mid-tier, and premium package options where possible. Also explain that pricing can be adjusted based on the client budget and final event details.

Yes. Share photos and preferably videos from previous weddings or events. Include your social media handles, especially Instagram, so the client can review your work quickly.

Open the request after unlocking access, then select View WhatsApp or View Email. Use the contact detail shown to reach out and offer your services.

Need more help?

If you have any further questions, issues or concerns, please feel free to reach out.